Player Credits

Player credit is an overpayment balance that gets carried forward on a member’s account. When a parent pays more than what’s owed on a due, the excess amount doesn’t disappear — it becomes credit that stays on the player’s account until it’s used.

Think of it like a prepaid balance: the money is already collected, and GetDues tracks it so it can be applied to the player’s outstanding dues automatically.

Credit is created automatically whenever a payment exceeds the remaining balance on a due. There’s no special action required from you as a manager — GetDues handles it.

• A parent records or sends a payment that’s more than the outstanding balance
• GetDues applies what’s owed to the due and marks it Paid
• The leftover amount is stored as credit on the player’s account

This can happen with any payment method — Stripe, Venmo, Zelle, PayPal, cash, check, or other. If the payment is larger than the balance, the difference becomes credit.

When a player has available credit, GetDues automatically applies it toward their outstanding dues — both new dues as they’re created and any existing dues that are still unpaid. Credit is applied oldest-first (by due date), so the longest-outstanding fees are covered before newer ones. This means the parent owes less (or nothing) without anyone having to do anything manually.

• If the credit covers the full due, the due is marked Paid immediately
• If the credit is less than the due, it’s applied as a partial payment and the remainder is still owed
• Any leftover credit after applying stays on the account for future dues

Players who have credit on their account are easy to spot. The team page shows a credit badge next to each player who has an available balance.

• The badge displays the credit amount (e.g. “Credit: $50.00”)
• It appears on the team dashboard next to the player’s name
• Open the player to see their payment history, including any credit that has been applied

This gives you a quick way to see which members are carrying a true surplus.

When credit is applied to a due, it shows up as a “from credit” payment in the member’s payment history. This keeps the audit trail clear so you always know where the money came from.

• Visible in payment history: Credit payments appear alongside regular payments with a teal “From credit” tag
• Excluded from revenue: Since the money was already collected in a previous payment, credit payments are excluded from revenue totals to avoid double-counting
• Collection rate: Because credit isn’t new money, credit payments are also left out of the collected total and the collection rate in reports. The due still shows as paid on the team page — the member simply doesn’t owe anything more.

The auto-applied “From credit” payment can’t be reversed on its own — its undo button is disabled, because credit is applied automatically and recalculates as dues and payments change. To remove credit, reverse the original overpayment that created it, and GetDues adjusts the rest for you.

For more on how payment reversals work, see Payments: Reverse a Payment.

• Payments — Reverse a payment, view payment history, and handle Stripe refunds
• Credits and Adjustments — Apply discounts, scholarships, and manual credits to reduce what members owe
• Reports — Understand collection rates and payment breakdowns