Organization Roles
GetDues organizations support three member roles with different permission levels:
- Owner: Full control over the organization, billing, and all teams
- Admin: Manage members and teams, but cannot assign owner role
- Manager: View-only access to organization dashboard, can manage assigned teams
Choose roles carefully based on the level of access each person needs.
Owner
The owner has complete control over the organization and all its resources.
Owners can:
- Assign any role to members (owner, admin, or manager)
- Add or remove members from the organization
- Create, edit, and delete teams
- Manage billing and subscription plans
- Update organization settings (name, logo, branding)
- View organization-wide reports and analytics
- Delete the organization
Important:
Only assign the owner role to people you trust completely. Owners have unrestricted access and can make irreversible changes.
Admin
Admins can manage the organization and its teams but have some restrictions compared to owners.
Admins can:
- Add or remove members from the organization
- Assign admin or manager roles to members
- Create, edit, and delete teams
- Update organization settings (name, logo, branding)
- View organization-wide reports and analytics
Admins cannot:
- Assign the owner role to members
- Manage billing or subscription plans
- Delete the organization
Use case:
Perfect for directors, coordinators, or staff who need to manage teams and members but shouldn’t have billing access.
Manager
Managers have limited organization-level access but can fully manage teams they’re assigned to.
Managers can:
- View the organization dashboard (read-only)
- Manage teams they’re assigned to as team co-managers
- See organization member list and teams
Managers cannot:
- Add or remove organization members
- Create or delete teams
- Change organization settings
- Manage billing or roles
Use case:
Ideal for team coaches or coordinators who only need to manage their specific teams, not the entire organization.
Permissions Matrix
Quick reference for what each role can do:
| Permission | Owner | Admin | Manager |
|---|---|---|---|
| View organization dashboard | |||
| Add/remove members | |||
| Assign owner role | |||
| Assign admin/manager roles | |||
| Create/delete teams | |||
| Manage assigned teams | |||
| Update org settings | |||
| Manage billing | |||
| View org reports | |||
| Delete organization |
Best Practices
- Limit owner access: Only assign the owner role to 1-2 trusted individuals who need full control
- Use admin for operations: Give admin access to staff who manage day-to-day operations but don’t need billing access
- Manager for coaches: Assign manager role to team coaches so they can focus on their teams without organization-level distractions
- Review regularly: Periodically review member roles and remove access for people who no longer need it