What Parents See in the Portal

When a parent taps their reminder link, they see a clean summary page showing:

• The team name and their player’s name
• A list of all outstanding dues with amounts and due dates
• The total balance owed across all dues
• A clear breakdown showing what’s been paid and what’s pending

Below the balance summary, parents see all available payment methods you’ve configured:

• Online card payments (if Stripe is connected) - a “Pay Now” button for instant checkout
• Venmo, Zelle, PayPal - your username/handle shown clearly with copy-paste buttons
• Cash/check instructions - if you’ve added custom instructions

Parents choose whichever method works best for them. No need to ask “Where do I send it?” — it’s all right there.

At the bottom of the portal, parents can manage how they receive reminders:

• Toggle email reminders on or off
• Toggle SMS reminders on or off
• Update their contact info if it’s changed

This gives parents full control — no need to ask you to “stop texting me” or “email instead of text.” They can adjust it themselves.

Portal links sent via reminder expire after 48 hours for security. This prevents:

• Old links being forwarded or shared accidentally
• Unauthorized access to payment portals
• Confusion from outdated balance information

If a parent needs access after the link expires, simply send them a new reminder — takes just one click.

Parents don’t need to sign up, create passwords, or remember logins. The portal is designed for one-tap access:

• They tap the link in their reminder and see their balance immediately
• For card payments, they enter payment info and get a receipt — that’s it
• For other payment methods, they see your handle and can pay via their preferred app

This reduces friction and ensures more parents actually check and pay — no app download, no registration hassle.

When a parent clicks “Pay Now” to pay by card, they’re prompted to verify their phone number:

• A 6-digit code is sent via SMS to their registered phone number
• They enter the code to confirm it’s really them
• This prevents unauthorized payments and adds a layer of security

This simple step protects both you and the parent — ensuring only the actual member or guardian can process a payment.